Politique d’expédition

Thank you for shopping with us. Below you’ll find important information about order processing, delivery times, tracking, and shipping restrictions for orders within Canada.

1. Shipping & Processing

Orders are dispatched from our Canadian fulfillment center.

Orders are typically processed within 1–2 business days, excluding weekends and Canadian public holidays.

2. Canada Delivery

Orders within Canada are shipped through approved carriers based on your destination and applicable transportation requirements.

Estimated Delivery: Typically 3–7 business days after shipment for most Canadian addresses.

Delivery to remote or rural areas may require additional time, especially where lithium battery transportation restrictions apply.

3. Shipping Availability

We currently offer shipping to eligible addresses across Canada.

Shipping availability may vary depending on your location, product type, and carrier restrictions.

Because portable power stations contain lithium batteries, certain remote destinations or transportation methods may be unavailable.

4. Duties & Taxes

Orders shipped from within Canada generally do not require additional customs duties or import charges upon delivery.

Any applicable taxes or shipping-related charges will be shown at checkout whenever possible.

If you receive an unexpected carrier or delivery charge, please contact our support team for assistance.

5. Order Tracking

Once your order ships, you’ll receive a shipping confirmation email with your tracking number.

Please allow 24–48 hours for tracking information to update after shipment.

6. Important Shipping Notes

Please check your shipping address carefully before placing your order.

Address changes cannot be guaranteed once an order has shipped. Additional reshipping fees may apply to incorrect or incomplete addresses.

Because portable power stations contain lithium batteries, some destinations and shipping methods may be restricted.

If your package arrives damaged, is lost, or tracking has not updated for an extended period, please contact our support team.

7. Contact Us

For questions about shipping, tracking, or delivery, please contact:

Email: ah8163705@gmail.com

We typically respond within 1 business day.